Hakuba Assist can assist you setting up your life or business in Hakuba Japan, offering professional concierge services.

Whether you are a Property Owner, require Emergency Assistance, require a JTB Ski Season Pass or even a Resident of the Hakuba region, we can Assist you with dealing with services, people and translations from English and vice versa.

As a brief overview we offer the following services.

Property Owners

If you are a New Property Owner, be it a foreign investor or resident we can assist with

  • interpretation
  • communicating with local suppliers
  • setting up utilities including internet, banking, insurance
  • lodging license applications
  • fire department inspections
  • food handling license application
  • bookkeeping and accountants
  • mail translation
  • visa renewal and immigration issues
  • driver’s license applications
  • domestic and commercial cleaning services
  • and much more….

For further details read on here >> Property Owners

Emergency Assistance

We can assist you with the following Emergency details should you find yourself in trouble whilst in Hakuba region.

  • Finding or matching the most suitable institutions, physicians, or specialists.
  • Arranging transfers to the institution / taking you to the institution
  • Communicating with physicians, police officers, immigration specialists etc
  • Obtaining visa extension for medical purposes if required
  • Translating medical documents
  • And more…

For further details read on here >> Emergency Assistance

JTB Ski Season Pass

  • The JTB Pass accesses Kashimayari, Sanosaka, Iwatake, Tsugaike, Norikura, and Cortina in the Hakuba Valley (32 ski resorts throughout Japan)!
  • We can assist you obtain a JTB 7 Day All Mountain or Season Pass.
  • The order form is only available in Japanese and the application form physically needs to be posted to the JTB office in Japan.
  • Let us assist you by organizing the pass for you.
  • We will deliver the pass to your accommodation in Hakuba, as well!

For further details read on here >> JTB Ski Season Pass


We can assist both foreign and local residents with many personal requirements in the Hakuba Japan region.

  • Translation of your mail, school reports?
  • Communication with non-English speaking service suppliers, local government, schools etc?
  • In fact pretty much anything which requires a local hands on troubleshooting we can help or look to point you in the right direction

For further details read on here >> Residents


Please contact us if you have any queries or have a service we have not listed here that you need help with as we are sure to either help or know who can.

We look forward to hearing from you.

Kana + Maki